Consult a Doctor
- Consult
- $18
- Delivery
(same-day, 6 hrs) - $5
- Payment
- Consult Fee: $18 Nett
- Experienced GPs who care
- Licensed by Ministry of Heath
- Secure medical records management
Patient Support
About: Online Medical Certificates in Singapore
Legitimate medical certificates (MCs) are issued by Singapore Medical Council (SMC) registered doctors after a proper consultation. This guide explains how DigitalHealth.sg teleconsults work, what makes an MC valid, and when an in-clinic visit is safer.
A.I. Powered Health
Manage chronic health with ease and efficiency. Only with Remedy A.I.
Integrate our A.I. powered Health API seamlessly into your clinical systems and unlock chronic care decision support for busy care teams. Designed with Hyper-localized Clinical Guidelines & Practices.
Start for Free (Drs Only)What counts as a medical certificate?
A medical certificate is a medico-legal document that certifies you are unfit for work, school, or physical activity. In Singapore, only SMC-registered doctors can issue MCs, and each certificate reflects the doctor's independent clinical judgement. Proper clinical assessment must be done over secure two-way audio and video before a certificate is issued. Contrary to popular belief, there is no such thing as a “guaranteed MC” or the ability to buy one legitimately in Singapore.
Why employers and schools request MCs
- To keep contagious illnesses from spreading in classrooms or offices.
- To document paid sick leave entitlements under the Employment Act.
- To ensure frequent illnesses are escalated for further evaluation.
When doctors say no
Doctors cannot issue MCs without first assessing you. Requests to backdate MCs, supply rest days “just in case”, or create documentation without symptoms go against the SMC Ethical Code and will be declined.
How can I arrange a Teleconsult today?
- Register and verify. Sign in with Singpass MyInfo or complete a quick intake so we can confirm your identity and medical history.
- Video consultation. Describe your symptoms, onset, and any relevant clinical history. The doctor may request vitals or photos where safe.
- Clinical decision. If you are unfit for duty, the doctor issues a DigiMC (usually 1–2 days) and explains red-flag symptoms that require escalation.
- Follow-up. MCs (where appropriate) and invoices are emailed after the consult.
Are the Medical Certificates issued by Digital Health Clinic valid?
Every DigiMC we issue is generated through mc.gov.sg and contains:
- A unique serial number and QR code that HR teams can verify.
- Date of issue, duration of leave, and any light-duty instructions.
- The doctor's full name and Medical Council Registration (MCR) number.
- Your name and identification number as submitted during registration.
DigiMC is tamper-proof. Employers with questions can email hello@digitalhealth.sg for verification support. Altering or fabricating MCs is an offence under Singapore law, so keep your certificate intact.
How many days of rest will I receive?
Teleconsult MCs tend to focus on short rest periods (1-2 days) so doctors can reassess if symptoms persist. Recurrent illness or significant findings may trigger a referral for in-person review. These are typical recovery timelines:
| Condition | Expected recovery window | When to seek urgent care |
|---|---|---|
| Fever, cough, sore throat | 1–3 days — symptoms usually improve with rest and fluids. | Seek in-person care if fever persists beyond 3–4 days, breathing worsens, or chest pain appears. |
| Diarrhoea & vomiting | 1–2 days — most cases resolve within 24–48 hours. | See a doctor if there is blood in stools, severe abdominal pain, or symptoms last more than 3 days. |
| Migraine or tension headache | Often settles within a day with rest, hydration, and pain relief. | Arrange urgent review for thunderclap pain, neurological changes, or headaches triggered by exertion. |
| Hand, Foot & Mouth Disease | 7–10 days — you may feel better after a couple of days, but remain infectious. | Head to the emergency department for persistent high fever, dehydration, or neurological symptoms. |
| Gout flare | 1–2 days with anti-inflammatories and hydration. | Discuss long-term control if you experience two or more attacks a year or pain does not improve. |
When teleconsults aren't suitable?
Note: This is a non-exhaustive list
- Chest pain Palpitations or Shortness of Breath
- Severe or Persistent abdominal pain
- Blood in urine Black stools or melaena
- Bleeding: vomitus, cough or from wounds
- Sudden, severe headaches, trauma, or neurological changes (e.g. Numbness or weakness in limbs or face).
- Infants, frail seniors, or anyone with rapidly worsening symptoms
- Pregnancy-related complications
- High Fever for more than 3 days
If in doubt, head to the nearest clinic or emergency department immediately.
Can I buy an MC?
No—MCs are not for sale. Attempting to purchase or alter a certificate is considered forgery.
Doctors will only issue MCs after a consultation and a documented clinical assessment. Notably, taking repeated MCs may signal an unresolved condition. Our doctors will review your history, recommend further tests, or arrange a in-clinic review if the pattern suggests something more serious.
Quick answers
How fast will I receive my DigiMC?
We typically send the medical certificates out shortly after payment is made. Check your email's inbox and spam folders, then WhatsApp us if you run into any issues.
Can I get a light-duty note?
Yes. If the doctor deems you fit for partial duties, they can document light-duty or excuse-from-PE instructions in the MC.
What if my employer refuses my MC?
MCs are medical opinions. If there is a dispute, direct HR to MOM sick leave guidelines for clarification.
Do you need a consult today?
See a doctor conveniently from anywhere.
