Red flags in digital health claims
Be cautious when a service promises a diagnosis, MC, prescription, or outcome before a doctor has assessed you. Healthcare decisions require context, and some symptoms cannot be handled safely online.
- Guaranteed MCs before assessment.
- No clear clinic licence or doctor registration details.
- No explanation of red flags or escalation.
- Unclear pricing for medication, delivery, or documentation.
- AI presented as a replacement for a clinician.
What safer telemedicine looks like
Safer telemedicine starts with identity checks and a real video assessment. The doctor reviews symptoms, allergies, medication history, and warning signs before deciding what is appropriate.
If online care is unsafe, the right outcome is referral to in-person or emergency care, not forcing the transaction through.
How DigitalHealth.sg handles it
DigitalHealth.sg provides doctor-led video consults for suitable cases. MCs and prescriptions are clinical decisions after assessment, and patients are redirected when a physical examination is needed.
