1. Register
Share your identity details, symptoms, medication history, allergies, and delivery preference.
Teleconsult in Singapore with an online GP for $15 nett.
Speak with an SMC-registered doctor by secure video through our MOH-licensed clinic. Join from your browser, with no app download needed. MCs and prescriptions are issued only when clinically appropriate after assessment.
Weekdays, 9am–1pm SGT, excluding public holidays. CHAS Blue cardholders pay $10 when they show their card during consultation. This reduction is clinic-funded, not a government CHAS subsidy. Medication and delivery cost extra.
Written and reviewed by Dr Jordan Lim, BMed MD (UNSW), GDFM (NUS) · Last reviewed 18 Jun 2026.
How your online consultation works
A teleconsult is a live clinical assessment, not a form-only checkout. The doctor checks your symptoms, medical history, allergies, medication list, and red flags over video before deciding whether online care is appropriate.
2. Consult by video
Join a secure browser video room with an SMC-registered doctor. No app download is required.
3. Receive next steps
The doctor may advise self-care, issue medication, provide a DigiMC, or direct you to in-person care.
4. Pay after care
You receive a payment link after the consult. If online care is unsafe and no consult is completed, you are not charged.
Fees, opening hours and what to expect
Check the consultation fee and opening hours before joining the queue. If you have questions about the service or delivery, our care team can help on WhatsApp.
Opening hours
Weekdays, 9am–1pm Singapore time, excluding public holidays. Ask the care team on WhatsApp for the current queue estimate.
Consultation fee
$15 nett for the video consultation. CHAS Blue cardholders pay $10 through our clinic-funded reduction when they show their card. This is not a government CHAS subsidy.
No app download needed
Register and join a secure video consultation in your browser. Have your identification and medication list ready before the call.
Medication and delivery
Medication is charged separately if prescribed. Same-day delivery starts from $8; the care team can explain the charges and delivery arrangements.
Read about your symptoms before booking
These guides explain what a doctor can assess online, what to prepare, and which warning signs need a clinic or emergency visit. The doctor will decide whether video assessment is suitable for you.
Transparent teleconsult pricing, without MC guarantees
DigitalHealth.sg publishes a $15 nett weekday consult fee, with CHAS Blue cardholders able to consult for $10 through our clinic-funded reduced fee when the CHAS Blue card is shown during consultation. This is not a government CHAS subsidy or CHAS claim. Medication and delivery are separate when prescribed or requested. A digital MC can be issued only after the doctor decides you are medically unfit for work or school.
When comparing consultation costs, check medication and delivery charges as well as the consultation fee. You can read our teleconsult cost guide for a breakdown of what to ask before booking.
Build the right care pathway
Teleconsult Singapore FAQs
How much does a teleconsult cost?
The standard consultation fee is $15 nett. CHAS Blue cardholders pay $10 through a clinic-funded reduction when they show their card during consultation. This is not a government CHAS subsidy. Medication is charged separately and delivery starts from $8.
What are the teleconsult opening hours?
The live queue is open on weekdays from 9am to 1pm Singapore time, excluding public holidays. You can ask the care team on WhatsApp about the current queue.
How does teleconsult work in SG?
You register, verify your details, join a secure video room, and speak with an SMC-registered doctor. The doctor reviews symptoms, red flags, medication history, and whether online care is safe before advising treatment, MCs, prescriptions, or in-person escalation.
Is teleconsultation legitimate in Singapore?
Yes, when it is provided by a licensed healthcare provider and Singapore Medical Council-registered doctors. Avoid services that sell MCs without assessment or promise medication before a doctor reviews you.
Can teleconsult doctors issue MCs?
A doctor may issue a digital MC after assessing that you are medically unfit for work or school. MCs are not guaranteed before assessment and are not sold as standalone documents.
Can a teleconsult doctor prescribe medication?
Yes, when the doctor decides medication is clinically appropriate. Prescription-only medicines still require proper assessment, and some symptoms require in-person examination or tests before medication is safe.
When should I see a doctor in person instead?
Seek urgent in-person care for chest pain, severe breathlessness, stroke-like symptoms, severe abdominal pain, fainting, uncontrolled bleeding, severe dehydration, pregnancy complications, or rapidly worsening symptoms.
Ready for a teleconsult?
Join the weekday queue or ask the care team if you are unsure whether your symptoms are suitable.