Common patient uses
Patients commonly use health portals to view records, appointments, vaccination information, screening reminders, and public-health education. These are useful starting points for care, especially when you need to explain your history quickly.
A well-prepared patient can give a doctor a clearer picture, which matters even more in short online consultations.
What to bring into teleconsults
Have your NRIC or Singpass details ready, know your symptoms, and prepare your medication list. If you are asking about an MC, be clear about when symptoms started and how they affect work or school.
Use digital tools safely
Avoid services that promise MCs or prescriptions before assessment. Safe online care starts with a real consultation and ends with documentation only when clinically appropriate.