A telemedicine provider is a service that lets you consult a doctor by secure video instead of visiting a clinic. Singapore has many — from on-demand apps open past midnight to clinic-backed services like ours — and they differ a lot on price, hours, what is included, and, most importantly, whether they are properly licensed. This guide explains how to choose one safely, then compares the current consult fees of the main providers (checked 18 June 2026).
The single most important thing first: only use a provider licensed by Singapore's Ministry of Health (MOH). Everything else — price, speed, app polish — is secondary to that.
Is the provider licensed by MOH?
Since June 2023, telemedicine in Singapore is a licensable service under the Healthcare Services Act (HCSA). A legitimate provider holds an MOH licence and uses doctors registered with the Singapore Medical Council (SMC). You can check any provider against MOH's HealthHub directory of licensed healthcare providers — MOH advises being cautious of any provider not listed there. Providers based overseas are not licensed under the HCSA, and local pharmacies will not honour their prescriptions.
Why this matters was made very public in 2024: MOH revoked the licence of MaNaDr Clinic (effective 20 December 2024) after finding more than 100,000 teleconsultations in a single sampled month were video calls of a minute or less — the shortest just one second — yet still ended with MCs and prescriptions issued. Forty-one doctors were referred to the SMC. The lesson for patients: a real teleconsult is a proper assessment, not a rubber stamp, and the licence is what holds a provider to that standard. (More in our complete telemedicine guide.)
How to choose a telemedicine provider in Singapore
Beyond licensing, weigh a provider against this checklist:
- Real video consults with an SMC-registered doctor — not a tick-box questionnaire. MOH requires first-time patients to be seen by live video.
- Transparent, all-in pricing — is the headline fee the consult only, and are medication, delivery and MC clearly separated?
- Honest about what's unsuitable — a good provider redirects emergencies (chest pain, stroke signs, severe pain) to in-person or A&E.
- Operating hours that match when you actually fall sick.
- Medication delivery options and timings if you need them.
- Support and accountability — a way to reach someone if a call drops or documents are delayed.
Telemedicine price comparison (Singapore, 2026)
The table below shows the starting GP teleconsult consultation fee for the main Singapore providers, as checked on 18 June 2026. Medication and delivery are usually charged on top unless stated. Prices change often — always confirm on the provider's own page before consulting.
| Provider | Consult fee (from) | Hours | Notes |
|---|---|---|---|
| RapiDr | From $8.90 | 8am–12am daily | Documents included; medication delivery extra. |
| ReallySick.sg | $11 (PLUS+ tier $25) | 6am–11:55pm daily | Basic tier is a short consult; longer consult, referrals and delivery on the higher tier. |
| DigitalHealth.sg | $15 nett | Weekdays 9am–1pm | Video consult with an SMC-registered GP; DigiMC when appropriate; medication/delivery from $8. |
| Speedoc | From $21.80 (verify) | On-demand | Live-page price could not be confirmed; verify on site. |
| Minmed Connect | ~$21.80 (verify) | App-based | Reported to include 3-hour medication delivery; confirm on site. |
| WhiteCoat | From ~$25 (office) / ~$35 after-hours | 8am–12am daily | Medication, delivery and GST charged separately. |
| Doctor Anywhere | $27.25 nett / $49.05 after-hours | 24/7 | Consult and MC included; medication extra. |
Is the cheapest provider the best value?
Not always. A very low headline fee can mean a very short consult or a long list of add-ons. When comparing, look past the first number:
- How long is the consult? A one-line questionnaire or a sub-minute call is not a proper assessment — and MOH has acted against exactly that.
- What's bundled? Some fees exclude the MC, medication, delivery, or after-hours surcharges that quickly add up.
- Will it actually help? For many viral illnesses, the value is a careful assessment, a clear plan, and an MC when justified — not the lowest possible price.
We break down the full cost anatomy in our guide to what affects online doctor consultation cost, and the subsidy rules in can you use MediSave or CHAS for a teleconsult.
Where DigitalHealth.sg fits in
We are upfront about our place in the market. DigitalHealth.sg is an MOH-licensed telehealth clinic (licence R/23M1175/MDS/001/232) with SMC-registered doctors, a flat $15 nett consult fee, DigiMCs issued only when medically appropriate, and same-day medication delivery from $8. Our honest trade-off is hours: our live queue runs weekdays 9am–1pm, narrower than the 24/7 apps. If you need a doctor at 2am, a 24/7 provider may suit you better; if you want a proper, fairly-priced weekday consult from a licensed clinic with transparent pricing, that is exactly what we are built for. See how it works on our online doctor consultation page.
Sources reviewed
- HealthHub: directory of MOH-licensed healthcare providers
- MOH: Revocation of MaNaDr Clinic's licence (Dec 2024)
- RapiDr, ReallySick.sg, Doctor Anywhere — provider pricing pages (checked 18 Jun 2026)
Frequently asked questions
Who are the main telemedicine providers in Singapore?
Commonly used options include DigitalHealth.sg, RapiDr, ReallySick.sg, Speedoc, Minmed Connect, WhiteCoat and Doctor Anywhere. They differ on price, operating hours, and what's included. Always confirm a provider is MOH-licensed via the HealthHub directory before consulting.
Which telemedicine provider is cheapest in Singapore?
As checked in June 2026, the lowest starting consult fees were RapiDr (from $8.90) and ReallySick.sg ($11), with DigitalHealth.sg at $15 nett. But the cheapest headline fee can mean a shorter consult or extra add-ons for medication, delivery or the MC, so compare what's actually included.
How do I check if a telemedicine provider is licensed?
Search for the provider in MOH's HealthHub directory of licensed healthcare providers. Telemedicine is licensed under the Healthcare Services Act (HCSA). Be cautious of any provider not listed, and note that overseas-based providers are not HCSA-licensed.
Is MaNaDr still operating?
No. MOH revoked MaNaDr Clinic's licence to provide outpatient medical services, effective 20 December 2024, after finding large numbers of sub-minute consultations that still issued MCs and prescriptions. It cannot offer in-person or teleconsultation services in Singapore.
Are all telemedicine providers open 24/7?
No. Some apps (e.g. Doctor Anywhere) run 24/7, several run roughly 6am–midnight, and clinic-backed services may keep narrower hours — DigitalHealth.sg, for example, runs a weekday 9am–1pm live queue. Pick a provider whose hours match when you tend to need care.
Do all providers issue a valid MC?
A licensed provider's SMC-registered doctor can issue a valid MC when they assess you as unfit — and MOM confirms teleconsult MCs must be recognised by employers. An MC is never guaranteed before assessment, and it is a clinical decision, not a product.
Can I use MediSave or CHAS with these providers?
Not for acute illness — those teleconsults are private-pay across providers. MediSave and CHAS Chronic subsidy apply only to video follow-ups of chronic conditions under the CDMP, at participating providers, if you've seen the doctor in person within the last 12 months.
Why is DigitalHealth.sg $15 when some apps are cheaper?
Our $15 nett fee buys a proper video consult with an SMC-registered GP at an MOH-licensed clinic, a DigiMC when appropriate, and transparent add-ons (delivery from $8). Some lower-priced tiers elsewhere are very short consults or exclude items that are charged later — we'd rather be upfront and fairly priced.
